We split our customer portfolio in two:
1. Food Services Customers including Hotels, Restaurants, Take-Aways, Wine Bars, Canteens, Coffee Shops and others.
2. Consumer Foods Customers including Chains, Supermarkets, Wholesalers, Independent Retailers, Convenience Stores and others.
Our promise to our resellers is based on our service levels.
This is defined as follows:
1. 98% of sales requests are complete and on time.
2. Time is of the essence, thus we strive to deliver in less than 24 hours from the submission of the order..